Reservation Policies

Payments: A $100.00 per person deposit is required to confirm a reservation. The final balance is due 45 days prior to arrival date. Reservations are not confirmed until proper payment is received. Reservations made within 45 days of arrival require full payment at time of reservation.

Forms of Payment: All payments must be made in US currency. Checks must be drawn on US banks, made payable to Travel Resource Solutions and mailed to:

Travel Resource Solutions
Attn: Dunbar Rock
129 Hoot Owl Lane
Eatonton, GA 31024

We reserve the right to electronically debit your account if a check comes back dishonored, plus a $25.00 processing fee and applicable tax. The use of a check is your acceptance of this agreement and its terms. If wiring payment, the sender must pay for any bank transfer fees.

The US-based reservations office also accepts payment by MasterCard, Visa, Discover and American Express.  If you are paying your deposit by credit card, your card will be automatically charged for final payment on the due date.

  • If using American Express, your credit card charge will through in the name of Travel Agency Services – Airlines Rep, Arlington, VA
  • If using MasterCard, Visa or Discover, your credit card charge will through in the name of Agent Fee – Greensboro, GA

Group Reservations: Special payment and cancellation policies apply to groups. Please inquire.

Child Policy: No children under 16 years of age are allowed unless they are part of a party that has reserved the Private Villa Package. Children 16 and older are welcome at the full adult rate.

Cancellations/Refunds: Cancellation made 46 days or more prior to arrival will receive a full refund.  Cancellations made within 45 – 30 days of arrival will forfeit the deposit.  Cancellations 29 days or less, no-shows or premature departure: no refunds. Full amount is forfeited. The unused portion of any reservation is non-transferable and not refundable. Dunbar Rock is not responsible for missed or delayed flights.

Re-Booking and/or Change in Reservation Fee: A US$25.00 per person fee will be assessed for any change made to reservations once vouchers and documents have been issued. Change fees are in addition to any applicable penalties as the original date is being cancelled.

Travel Insurance: We are not responsible for compensating or crediting any traveler for any loss incurred due to delays or cancellations. Due to the limited flights into and out of Guanaja and Roatan, Trip interruption/cancellation insurance is your only protection and should be considered mandatory. We highly recommend you purchase either coverage from our trusted provider via this secure link: www.itravelinsured.com. We also encourage all divers to have Dan Master Insurance Plans.